Setup clarity improved after initial confusion clicked
Initially, I found the onboarding setup a bit overwhelming, especially distinguishing which parts required one-time configuration versus ongoing adjustments. The training modules helped clarify the difference between setting up the database once and then updating calling workflows regularly. It clicked noticeably after finishing the first week when I realized many tasks were one-off, making subsequent use more straightforward. The telephonic support was available during initial setup, reducing confusion quickly. While I still felt some features could have used clearer labeling, overall once things fell into place, I appreciated the balance between setup effort and continuous operation.