Setup bohot mehnat mangta hai, aur support pe depend nahi kar sakte
Aapko yeh jaan kar disappointment hogi ki jo setup hua, woh mostly one-off tha aur baad mein zarurat pade toh support se zyada madad milna mushkil tha. Main expect kar raha tha ki onboarding ke baad bhi agar dikkat aaye toh phone pe aasan communication hoga, par unfortunately aisa nahi hua. Har baar jab bhi phone uthaya toh lagta tha ki mujhe hi sab dobara explain karna padega, jo kaafi thakane wala tha. Training sessions toh theek-theek the, par unke baad jab actual use karne laga toh lagata tha ki continuous support kaafi limited hai. Automatic updates ke baare mein bhi mujhe proper guidance nahi mili ki kaise changes mere workflow ko affect karenge. Signup aur payment process accha tha, lekin software use karne mein itna effort lagna mujhe zyada reasonable nahi laga. Main expect karta tha ki ek baar setup ho jaane ke baad aapka support network active aur responsive hoga, par yeh feeling nahi mili mujhe. Overall, setup process mein bohot effort laga aur main ispar jyada reliance nahi kar paaya.