Setup aur support sab kuch thoda disappointing tha
Maine jo expect kiya tha us hisab se setup process araam se hona chahiye tha, lekin yeh continuous assistance chahiye tha jisme consistent help nahi mili. Pehle to sign-up process thoda simple lag raha tha, par jab onboarding aur initial configuration shuru kiya toh lagta tha sab ek baar ki cheez nahi hai, baar baar time dena pad raha tha. Sales team ka communication kaafi limited tha, aur jo promises diye jaate the woh real mein pura nahi ho paaye. Software ki functionality basic level par theek thi, lekin database tool aur dialer mein kaafi glitches the, jo frustrating the. Automatic updates se kabhi kabhi problems aur badh jaati thi, aur telephonic support ne bhi turant solution nahi diya. Jo training sessions diye gaye the, unmein basics cover hue par advanced issues pe zyada solution nahi tha. Payment aur invoice system bhi thoda cumbersome laga, jisme delays aa rahe the. Bas ek cheez jo mein agree karti hoon woh yeh hai ki software ka interface user friendly hai, par overall experience mere liye thoda disappointing raha.