Setup aur support dono tha disappointing
WFHI ke software aur telephonic support ko lekar main thoda disappointed hoon. Setup karte samay mujhe lag raha tha ki sab smooth hoga, lekin woh one-off process bhi meri expectations par nahi utra. Dialer aur database integration mein frequent problems aayi, jo aksar mujhe repeat karna padta tha. Support team ko phone kiya toh unhe samajhne mein thoda time laga, aur unka solution bhi filhal incremental lagta tha, pure fix ki jagah. Jo monthly updates aate hain, unhone kabhi effectively problem solve nahi kiya, bas software thoda slow chalta raha. Ab thoda waqt beet chuka hai tab bhi mujhe lagta hai ki ongoing issues ko leke zyada proactive approach honi chahiye thi. Aisi back and forth communication se mera overall experience kam satisfying raha.