Setup aur support dono se zyada disappointment hui
Maine WFHI ke software ko use karne ki koshish ki, lekin setup process itna simple nahi tha jitna maine socha tha. Pehla call karne pe support thoda helpful laga, but uske baad response slow aur inconsistent mila. Jo cheezein initially explain ki gayi thi onboarding mein, setup ke dauran woh sab clear nahi thi aur bar bar helpline pe jaakar poochna pada. Mujhe laga main initial setup ke baad aage smoothly chalungi, par ongoing support ne disappoint kiya. Dialer tools aur database ko set karne mein ya kuch functionality samajhne mein bahut time waste hua. Jo telephonic assistance ka promise tha, woh mujhe lagta hai sirf shuruaat mein sahi tha, baad mein lagta hai support kamzor padti gayi. Payment aur invoice process clear tha, par technical support mein honesty aur clarity thodi zyada honi chahiye thi. Agar aap expect kar rahe hain ki sab kuch problem-free hoga aur timely technical assistance milegi, toh main kahungi ki is experience se aap disappoint ho sakte hain.