Setup aur support dono hai lekin balance thik nahi
Main ye software lene ke baad soch rahi thi ki support poore setup ke dauran aur baad mein equally hoga, par mujhe mixed feelings hain. Setup ke time, initial training aur onboarding theek tha, support waise theek tha, sab kuch arrange karne mein help mili. Lekin setup ke baad jab software use karna shuru kiya, toh kaafi baar mujhe lagaa ki support repeated questions ka jawab nahi de raha. Phone pe available toh hai, par patience kaafi zyada lagta hai wait karne mein. Plus, agar koi new update aata hai, toh usko samajhne mein mujhe khud zyada time lagta hai. Matlab, setup ek baar hone ke baad bhi thodi ongoing help chahiye hoti hai jo consistent nahi mili. Par haan, support ka effort aur availability main zarur appreciate karti hoon. Overall, setup aur support ka balance thoda off lagta hai, jisme dono highs aur lows hain.