4 out of 54 of 5Verified customerSupport and communication
Setup aur communication dono mein kaafi kaam tha
Support team ne initial setup mein achha kaam kiya tha, lekin uske baad ki continuous assistance thodi average rahi. Pehle mujhe laga tha ki repeated calls aur guide karna ek baar ka process hai, par mujhe baar-baar help leni padi jab kuch technical update aaye ya dialer mein issue hua. Jo training di gayi thi, wo continuity mein kam aayi. Bas ye thoda inconvenient tha ki ek hi cheez baar-baar samjhani padti thi support ko. Par main appreciate karta hoon ki unhone patience rakha aur har baar courteous tarike se baat ki. Overall, setup mein effort zyada tha, par communication mein thoda aise situations aaye jahan engagement chahiye tha.