Setup and support verdict: straightforward
Reflecting on my entire experience with the support and communication concerning the setup, I can say it was mostly straightforward. Much of the setup involved one-off interactions — like configuring access to the database and learning how to use the calling tools. After that initial phase, the ongoing support mostly came into play if I needed clarifications or had technical questions, which happened occasionally. I found the telephonic support clear and accessible, without feeling like I needed continuous hand-holding. There was a comfortable balance between being available and not overwhelming me with constant follow-up. Priority assistance felt reasonable and didn’t come up often, so I didn’t have to rely on it heavily. Overall, the experience was smooth enough that looking back, I would describe the support and communication as straightforward, nothing too complicated or time-consuming.