Setup altogether felt a bit patchy
You gave me a training and onboarding process that seemed straightforward at first, but after a few days it felt a bit patchy overall. The initial setup required quite a few one-off steps that took some effort, like configuring the dialer and setting up the database. That part you handled well enough. But the ongoing use involved frequent adjustments to keep everything running smoothly, which wasn’t always clear from the training. For example, updates sometimes required manual intervention, and some calling tool features didn’t stick without repeated fine-tuning. I’m still figuring out which parts are permanent fixtures and which are temporary fixes, so the whole experience felt inconsistent. It wasn’t bad, just uneven and definitely more involved than I thought it would be based on the onboarding. I hope you’ll simplify that balance between one-off and repeated tasks going forward.