Setup achha, par ongoing support mein thoda issue
Shuruaat mein, software ka setup process clear tha aur sign-up aur invoicing bhi smoothly ho gaya tha. Training ke dauraan jo samjhaya gaya, especially database features aur calling tools, woh kaafi madadgar lage. Pehla week software use karte waqt basic functions theek chal rahe the, aur automatic updates bhi bina kisi dikkat ke install ho gaye the. Lekin jaise jaise use badha, mujhe laga ki jo telephonic support hai, woh mostly one-off queries ke liye theek tha par ongoing guidance mein thoda weak tha. Kabhi kabhi jab dialer ya database mein issues aaye, toh response time thoda slow mila. Yeh ek chhota reservation tha lekin jisse overall experience thoda balance ho gaya. Payment process aur invoicing ki clarity achhi thi, isliye woh side pe problem nahi thi. Agar support thoda zyada proactive hota toh shayad experience aur bhi behtar hota, lekin software basics ke liye setup sahi tha.