Setup achha lagta hai but support thoda jyada bar-bar chahiye hota hai
You provide a solid onboarding process jo initially helpful hota hai for setting up the software and getting familiar with the tools. Lekin jo main point hai, ki aapki support team ko baar baar call karna padta hai for some recurring issues that ideally should not come up every week. Ek baar training complete karne ke baad bhi mujhe laga ki ongoing assistance kaafi zaroori hai, especially jab new updates aate hain aur changes software mein involve hote hain. The telephonic support is responsive, par-us waqt lagta hai ki thoda slow hota hai jab in-depth queries ho jate hain. Payment aur invoicing ki process clearly laid out hai, jo ek baar samajh jao toh easy ho jaata hai, but thoda patience chahiye hota hai. Mujhe aisa laga ki setup process ek baar hui toh downtime kam hai, par jo customer interaction hota hai over phone to solve minor doubts, wo halka sa inconvenient lagta hai. So, aapko thoda streamline karna padega ongoing communication to make it more efficient for users like me.