Setup acha tha par thoda ongoing support chahiye hoga
Mujhe laga tha ki ye software lene ke baad sign-up aur onboarding process mostly one-time hoga, and main fully ready ho jaungi apne setup ke saath. Actual mein, initial sign-up aur invoice generation toh smooth hua, jaise expect karti thi. Lekin, jab dialer aur database ko daily use karna start kiya, tab mujhe lagaa ki kuch ongoing support aur training sessions ke zarurat padegi, especially jab naye updates aate hain. Ye thoda different tha mera initial expectation se, jo tha ki once setup ho jaye, regular use effortless hoga. Par, support call karne par jo response mila, wo acha tha aur timely solution mila. Meri overall verdict ye hai ki software acha hai, lekin continuous learning aur problem solving ke liye thoda aur ready rehna chahiye. Jo log comfortable hain thoda extra effort dene mein, unke liye ye theek rahega. Toh main ise four stars deti hoon with that chhota sa reservation.