Setup acha tha, lekin ongoing support thoda slow
Mujhe lagta hai ke setup kaafi thik tha, initial onboarding process smooth chala. Mere ko software samajhne mein thodi problem hui but training sessions helpful rahe. Lekin jo ongoing support hai usmein thoda delay feel hua, especially jab main database ke issue pe call kiya tha. Automation aur updates time se aate hain, which is good, par jab mujhe detailed help chahiye thi during dialing tool ke use mein, toh response thoda slow mila. Mera doubt tha ki shayad yeh normal hai remote workflows ke liye, par phir bhi main thoda better priority assistance expect kar rahi thi. Invoicing aur payment process clear tha, koi confusion nahi thi usmein. Overall, software functionality kaafi acchi hai aur main use karti rahungi, bas thoda better support regular intervals pe chahiye toh perfect rahega. Itna bhi dikkat nahi hai ki main complain karu, bas ek chhota sa suggestion hai ki continuous help thoda zyada proactive hona chahiye. Mujhe lagta hai ki first-time setup zyada one-off tha, ongoing help mein thodi kami thi.