Setting up was way tougher than I expected, still stuck though
Honestly, I thought the training and setup would be straightforward and quick but it turned out to be more of a hassle than I bargained for. The initial setup took a lot longer than what the onboarding promised and a lot of it felt like one-off trouble rather than stuff I could get used to. I was trying to get the calling tools and dialer working smoothly, but something went wrong multiple times and even after several calls to support, I wasn’t able to get past the setup phase easily. The training felt good in theory, but in practice I needed constant help, and that wasn’t always available. I kept waiting for automatic updates to fix bugs but they sometimes just changed things that made me more confused. Payment and invoicing were the straightforward part honestly, that at least went well. But the day-to-day setup and getting familiar with the software felt like a never-ending task, and I’m still not sure if I’ve fully figured it out. It required way more effort than I expected.