Setting up was tricky, ongoing stuff less so

Setting up was tricky, ongoing stuff less so

So, the setup phase was kind of a mixed bag. Some tasks, like importing the database, went smooth, but I struggled with getting the dialer configured right at first. The training resources helped a bit but didn’t cover every detail, so I was figuring stuff out as I went. Ongoing, the automatic updates and call recording features have been mostly reliable which is good, but occasional glitches make me reset parts of the software now and then. Overall, it’s usable and I get the point, but it’s not a perfect experience yet.