Setting up was endless effort, really drained me
Looking back, setting up the software and trying to get support felt like a marathon of one-off tasks rather than a smooth ongoing process. At the start, I expected an easy onboarding experience with continuous assistance, but instead it felt like every step required a separate call or email, none really connected. The database integration kept failing and each time it was a fresh issue to explain. Support was available but couldn't provide lasting fixes—they just passed me along or gave temporary workarounds. After the initial setup, I hoped the dialer and calling tools would streamline my work, but recurring small glitches meant constant tinkering without deep solutions. The automatic updates seemed to complicate things more, causing delays that interrupted my daily workflow. Invoicing was straightforward, but overall, the amount of effort I had to put in was exhausting and discouraging. Reflecting now, I don’t think this was the experience I was hoping for, and it really drained my motivation over time.