Setting up took more effort than I thought
I wasn't quite sure how long it would take to get started with WFHI, and honestly, it demanded a fair bit of patience. The onboarding flow had me install the software, update my profile, and then learn the calling tools, but the dialer didn't behave perfectly right out of the gate. It took a few tries and some calls to telephonic support before I was comfortable using the database feature alongside the dialer. Once I got past those initial bumps, automatic updates seemed to run smoothly, which was a relief. Looking back, I think some of the delay was just me trying to grasp the system rather than the software itself. Overall, despite the slow start, I think the communication from the support team helped me figure things out, though I wasn't always clear on what was expected at each stage. I’m still a bit unsure if I’ve mastered it fully but ready to keep using it and see where it goes.