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setting up support was smooth but ongoing help thoda slow tha

4 out of 54 of 5Unverified experienceSupport and communication

setting up support was smooth but ongoing help thoda slow tha

Mai honestly bataun toh initial setup of telephonic support aur dialing tools kaafi smooth tha, sab kuch samajhne mein jyada waqt nahi laga jo comfort deta hai. Lekin jab baat aayi regular queries aur ongoing assistance ki toh thoda slow response mila, jo thoda frustrating tha meri taraf se. Payment process aur invoicing easy aur straightforward raha, woh achha laga. Database integration bhi theek chal raha hai, par kabhi-kabhi manual kaam jyada lagta hai support ke bina. Mujhe lagta hai ke agar support systems thode aur responsive hote, toh overall experience perfect hota. Par phir bhi mai satisfied hun kyunki initial setup ne workload thoda kam kar diya tha aur software functionality consistent hai zyada tar time.

Girish BhatiaNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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