Setting up required more effort than I expected
I found the pre-purchase setup quite time-consuming and more involved than I had anticipated. While signing up was relatively straightforward, many follow-up steps felt one-off and not well streamlined, which meant I had to spend additional time regularly configuring aspects I thought would be automated. There was a disconnect between what the sales information implied and the reality of the setup effort. On the positive side, the support team was accessible for questions, yet this didn't fully compensate for the ongoing manual input the system demanded. Overall, the effort put in felt heavier than I expected initially, which was a bit disappointing given the promised convenience.