Setting up required a lot of upfront effort

Setting up required a lot of upfront effort

The support team provided assistance during the initial setup phase, but the process demanded quite a substantial one-off effort from my side. The software installation and configuration required detailed attention and multiple back-and-forth communications to get right. Although the training sessions were helpful, the ongoing support felt minimal, and I found myself relying heavily on what I learned initially rather than receiving continuous guidance. This lack of sustained support made everyday adjustments and troubleshooting more challenging than anticipated. While the onboarding period was extensive, the lack of ongoing proactive assistance resulted in increased workload and less confidence in managing the remote workflows smoothly.