Set up took longer than expected but mostly good
Compared to other solutions I've tried before, this software's sign-up and onboarding process took noticeably more time. On the plus side, the database feature is very robust and integrated well with my workflow. I liked how the calling tools and dialer performed throughout the week without major glitches. However, I expected the invoicing and payment process to be a bit faster, as it felt somewhat sluggish compared to past experiences. The training provided was helpful but not outstanding, making me feel I had to learn a lot on my own. Support was available when I reached out, though their responsiveness could improve slightly. Overall, it did what I needed after some initial delays. I would rate it 4 because while it was better in some areas than what I had before, the onboarding duration and minor hiccups stopped it from being excellent.