Set-up took effort but worked in the end
Getting started with WFHI’s support and communication required some effort from my side. While the telephonic support was useful, initial wait times were longer than I hoped, which delayed my onboarding a bit. Once I got connected, the support staff answered my questions thoroughly and helped me understand how to use the dialer and database features effectively. The training was clear, but I needed to revisit some sessions to be fully comfortable. Automatic updates helped avoid extra manual work and kept the software current. Invoice and payment processing went smoothly once I figured out the initial steps. Overall, it took some persistence, but the combination of resources made sure I was operational within a reasonable time frame.