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WFHI review

Set up toh theek tha, par timing ka issue lagta hai

2 out of 52 of 5Verified purchaseSupport and communication

Set up toh theek tha, par timing ka issue lagta hai

Main software ka use kar rahi thi, aur sabse pehle toh onboarding process mein koi zyada dikkat nahi aayi. Training sessions ache the aur dialer ka setup bhi easily ho gaya tha. Lekin jab baat aayi support communication ki, toh mujhe laga ki woh thoda mere kaam ke timings ke hisaab se fit nahi baithe. Main raat mein zyada kaam karne wali hoon, aur support team ke hours thoda limited lage mujhe, matlab jab main contact karna chahti thi phone pe, toh zahir hai patience rakhna padta tha ya wait karna parta tha. Yeh thoda frustrating laga jab kisi urgent update ki zarurat ho. Jo kuch features hain software ke, jaise ki database access ya automatic updates, woh theek-thak chal rahe hain, lekin support ka timing mismatch zarur feel hua. Overall, mujhe yeh lagta hai ki system budding hai aur training solid thi, par support availability mein thodi behteri ki gunjaish hai. Sign-up and payment process smooth the but again, clarity chahiye thodi aur around ongoing help. So, poora experience ek tarah se theek hai, par jab support ki baat aati hai toh thoda sa delay aur inconvenience hota hai. Main ise ek average experience kahungi, where toh bahut improvement ki zarurat hai.

Nirali NambiarMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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