Set up samajh mein aa gaya, lekin continuous support itna nahi mila
Main ne WFHI ka software use karna start kiya aur initially sab kuch thoda complicated laga tha. Lekin jaisa zyada samajh paayi usmein, lagne laga ki setup ek baar ho gaya toh uske baad kaafi kaam aapko khud karna padta hai. Support team ko call karne ka soch rahi thi kuch queries ke liye, lekin jo joarra feedback mila, wo zyada ongoing lagta nahi tha, matlab ek baar samajhne ke baad baar baar help milna thoda mushkil lagta hai. Kuch technical issues the, par happen hone ke baad bhi wo ek baar solve ho jaate aur baad mein main khud manage kar leti thi. Iska matlab ye hua ki setup thoda one-off tha aur uske baad zyada ongoing communication ya assistance nahi milti thi jo main expect kar rahi thi. Overall, samajh toh aagaya tha system ka, par thoda aur support communicate hone ki zarurat thi, main ye sochti hoon.