Service met expectations, with some reservations
I had certain expectations before purchasing WFHI’s software and training package. The signup process was fairly straightforward, which matched what I was told during sales discussions, so that part went smoothly. However, when I started using the software itself, I noticed some gaps between what was promised and what actually worked. For example, the database integration wasn't as seamless as I anticipated and took some time to fully configure. The training sessions were informative but felt a bit rushed at times. On the plus side, the calling and dialer tools performed reliably during my tests. Support communication was only moderately helpful, leaving some of my queries partially addressed. Overall, WFHI provided the core functionality I was looking for, but I did have to put in extra effort to get everything aligned with my expectations. If you want a quick, hands-off experience, it might not be ideal. But if you're willing to learn and adapt, it can be a workable solution. My verdict is that it generally meets expectations, though not without some compromises.