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WFHI review

Sequence thoda bekaar hai

2 out of 52 of 5Verified customerSupport and communication

Sequence thoda bekaar hai

Main bata doon clearly, onboarding aur support communication ka sequence thoda messed up tha. Jo steps hume diye the woh logically nahi jode gaye aur mujhe lagta hai process streamline hone chahiye. Support mein baat karte waqt, kabhi samajh nahi aata ki pehle kya karna chahiye aur kab call karna chahiye. Training modules bhi ajeeb order mein diye gaye jisme pehle advance features samjhai gayi aur basic cheezein baad mein. Database feature ke sath kaam karna kabhi kabhi confusing ho gaya as items ko save karna sahi order mein nahi tha. Jo automatic updates aate rahe woh bhi kabhi kuch change karte toh dusri cheezein tod dete. Payment process mein bhi thodi hichkichahat thi jahan mujhe baar baar invoice check karna padta tha. Ek chiz toh main maanaunga ki support phone par dene mein available tha, par sequence overall thoda kharab tha aur iska asar pura workflow pe padta tha. Bas yehi sach hai ki sabhi steps coherent nahi lage mujhe.

Lalit KakkarMaharashtra, IndiaExperience: Published:
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