Selling process clear, but unsure if I'll need more help later
I looked into WFHI's sales and pre-purchase support to see if they would guide me through the buying process smoothly. From what I recall, the initial information was quite clear, and they answered most of my questions without much wait. I talked to their telephonic support to clarify doubts around the software’s capabilities and payment procedures, which helped me finalize the purchase. One thing I realize now thinking back is that I wasn’t 100% sure if the training and onboarding would be simple or if I’d really need ongoing help. I mean, the dialer and database features seemed straightforward during the demo, but I guess when real work starts I might hit snags. The invoicing and billing looked transparent, and the sign-up process wasn’t confusing, yet it’s the actual learning and adapting part that I’m slightly wary about. So if I ever buy again, I might want to check if the support or training could be even more hands-on. Overall, they did well to make the pre-purchase clear, but I’m still weighing how much help I’ll want next time I use their system more intensively.