Self-he poora system samajhna pada mujhe
Jab maine pehli baar WFHI ka software use karna start kiya, toh mujhe laga tha ki training mein zyada clear guidance milega onboarding ke liye. Par sach kahun toh, main hi zyada kaam karta raha system ko samajhne mein. Sign-up process straightforward tha, lekin calling tools aur dialer ko setup karne mein bohot experiments karne pade. Database use karna kaafi manual feel hua, mujhe khud hi search karna pada ki kaise apna workflow usme daaloon. Automatic updates aaye, par unke baare mein detailed communication nahi thi, jis wajah se pata laga ki kuch changes ki wajah se functionality different ho rahi hai. Support wali taraf bhi kabhi kabhi response der tak milti thi, priority assistance kam milti thi. Invoice aur payment system mein koi badi issues nahi thi, wo achhi thi at least. Overall mujhe laga ki main bohot self-driven tha, software mujhe utna guide nahi kar raha tha jitna hona chahiye tha. Thoda zyada mehnat karni padi apna setup ready karne ke liye, jo shayad sabke liye feasible nahi hoga.