Self exploration zyada hui in sales and pre-purchase phase
Main bataunga ki sales aur pre-purchase mein zyada guidance nahi thi, mujhe khud experiment karna pada sab samajhne ke liye. Documentation available thi lekin woh basic thi aur practically kya karna hai, ye zyada clear nahi kiya gaya tha. Support team se contact karna tha toh woh helpful the, par zyada pro-active approach nahi thi in explaining features before purchase. Mujhe dialer, database aur software ke updates ko apne aap samajhna pada through trial aur error. Sign-up aur payment process simple tha, lekin onboarding mein thoda zyada khud ka effort chahiye tha takki main poora system easily navigate kar sakoon. Yeh approach mujhe theek lagi kyunki experience lene ka mauka mila par shayad sabke liye ideal nahi hoga jo direct full support chahte hain. Overall, I’d tell a friend ki khud try karna padega software ko samajhne ke liye, par koi bada problem nahi hota agar patience ho toh.