Skip to main content

WFHI review

Self-exploration ke baare mein acha-bura dono soch rahi hoon

5 out of 55 of 5Verified purchaseSupport and communication

Self-exploration ke baare mein acha-bura dono soch rahi hoon

Main kehungi ki WFHI ki support kaafi achhi rahi, par zyada tar cheezein mujhe khud hi samajhni padi. Unhone basic onboarding aur training toh di, jo helpful thi, lekin jab issues aaye toh mujhe apni taraf se bhi kaafi kuch troubleshoot karna pada. Support team se baat karne mein kabhi-kabhi wait zyada hota tha, jo thoda frustrating ho sakta hai, lekin jab support mila toh woh deep aur detailed tha. Mujhe lagta hai ki agar aap thoda tech-savvy hain, toh yeh software aur system easily samajh sakte hain, kyunki zyada tar problems khud se solve karna hoga. Lekin iska matlab yeh nahi ki unki support bekaar thi; unhone important queries par acchi tarah help ki. Workflow ko manage karne wala database feature kaafi useful tha, aur dialer bhi smoothly kaam kar raha tha, jise maine apne hisaab se modify kiya. Automatic updates ke karan software hamesha updated mila, bina manually kuch karne ke. Mujhe lagta hai ki overall, apni taraf se learning karte rehna hota hai, par unke support ne baad mein kaafi barrier kam kiya. Thoda aur proactive assistance milti toh aur badiya hota, lekin jo mila uss se mein samajhti hoon ki balance maintain hua hai support aur self-reliance mein.

Lavanya RathiAssam, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy