Seedha seedha, main dobara nahi karungi
Mujhe lagta hai ki iska support aur communication process itna helpful nahi tha jitna expect karti thi. Jab maine software aur training ke baare mein sawal kiye, toh jyadatar cheezein mujhe khud hi samajh leni padin, kyunki telephonic support se baat karne mein baar-baar delay hota tha, aur jab jawab milta bhi tha, toh wo satisfy karne wala nahi hota tha. Onboarding process mein bhi kaafi confusion thi ki kaise dialer aur database sahi se configure ho, par training sessions se itna bhi madad nahi mila jitna chahiye tha. Invoicing aur payment process toh theek tha, par overall mujhe kisi ne proper guide nahi kiya, jiske wajah se apne aap hi kaafi kaam karna pada. Mujhe lagta hai ki agar firse aesa kaam karta, toh main shayad ye process dobara follow nahi karungi, kyunki yeh experience mere liye thoda frustrating tha.