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WFHI review

Searching for help was quite a kaam

2 out of 52 of 5Verified customerSupport and communication

Searching for help was quite a kaam

Mujhe lagta hai ki WFHI ke support aur communication thode mixed rahe. Jab main basics samajh rahi thi, to mujhe jyada difficulties face karni padi kyunki documentation itna clear nahi tha. Phone par support se baat karna thik tha, lekin support ko reach karna pehle kaafi effort mangta tha. Mujhe lagta hai ki unka knowledge base thoda scattered tha, jahan se mujhe help lene mein time waste hua. Jo cheez main appreciate karti hoon wo yeh ki call dialer aur database features ache tarike se explain hue the aur automatic updates se system consistent raha. Par jo telephonic support hai, wo jaldi milta nahi tha, aur kabhi kabhi lagta tha ki queries dohraani padti hain. Billing aur invoicing simple rahe, par overall mujhe lagta hai ki information easily accessible honi chahiye thi taaki zyada effort na lagana pade. Fir bhi, agar aap patient ho to ye sab manageable hai.

Usha Mridula KrishnanJammu and Kashmir, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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