Searching for features took more effort than expected
I was hoping to quickly find the tools I needed within the software, but it was quite challenging. The dashboard wasn’t as intuitive for locating calling features and the database as I thought it would be. I kept clicking through menus trying to figure out where important settings were. It felt like each time I wanted to do something, I needed to invest extra time just locating it first. Access to the training materials helped a bit, but even there the organization wasn’t very clear. Overall, the software felt more difficult to navigate than I anticipated and made the setup process more effortful than it should have been.