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WFHI review

Searching for features took more effort than expected

1 out of 51 of 5Verified customerSoftware and access

Searching for features took more effort than expected

I was hoping to quickly find the tools I needed within the software, but it was quite challenging. The dashboard wasn’t as intuitive for locating calling features and the database as I thought it would be. I kept clicking through menus trying to figure out where important settings were. It felt like each time I wanted to do something, I needed to invest extra time just locating it first. Access to the training materials helped a bit, but even there the organization wasn’t very clear. Overall, the software felt more difficult to navigate than I anticipated and made the setup process more effortful than it should have been.

Govind YadavTripura, IndiaExperience: Published:
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