Seamless despite a hiccup, the overall impression was reassuring
At one point during setup, I experienced difficulty linking my phone system to the WFHI dialer. This particular moment was a bit frustrating as I had to spend several hours troubleshooting and contacting telephonic support multiple times. Support was patient and guided me through reset steps, but the specific problem took time to resolve. Aside from that incident, the rest of the onboarding was smooth—sign-up, invoicing, payment, and using the training materials all proceeded without issues. The automatic updates rolled out without interfering with ongoing work, which was reassuring. The database feature integrated well with my workflow, and the software itself behaved predictably after installation. Considering everything, the whole experience felt overall seamless in the end, despite some wobbles initially. I appreciated that support remained available, even if they could not fix everything immediately after one call.