Satisfied with the training but some explanations could improve
I felt mostly positive about the training and onboarding provided by WFHI. The steps were clearly presented, starting from setting up the database, then moving to the dialer and calling tools, which helped me gradually build my understanding. The trainers took time to explain features, but sometimes the pace felt a bit fast and I had to revisit some sessions to grasp how the automatic updates influence the software. The telephonic support was useful when I reached out to clarify a couple of points about the sign-up and invoicing processes. Although the explanations were generally good, I think if there were a few more real-life examples, it could have made the training even clearer. Overall, I am satisfied and feel prepared to use the software effectively, but a small enhancement in clarity would make the experience even better.