Satisfied with some features, others need improvement
The software gave me a comfortable start, especially with the calling tools and dialer which performed reliably throughout the first few days. I felt encouraged by how quickly I could update and access the database. However, when it came to certain automated updates, I experienced some glitches that caused interruptions. These made me question the system’s stability at moments, though support was reachable by phone for assistance. As I completed the onboarding training, my confidence grew but was tempered by occasional technical hiccups that slowed me down. In brief, the positives like the straightforward interface and accessible help contrasted with delays in automated processes, leaving me moderately confident overall. I believe with some fixes, the setup could be much smoother.