Satisfied overall; might ask for help again later
When I first explored the software and training options, I had some questions regarding the setup process and monthly invoices. The sales team walked me through the sign-up and invoicing steps professionally. I appreciated the clarity they provided on payment schedules and automatic renewal features. Once I was inside the platform, the onboarding seemed mostly smooth with decent instructions, though I found some calling tool features a bit unclear initially. After a week using the dialer and database, I felt more confident, but I know there are aspects I haven’t fully mastered—like managing the contacts database during ongoing calls. Support via phone was helpful with some response delays; that slight wait was understandable given the demand. My only real reservation is that the training could include more personalized guidance rather than general tutorials. Still, overall, the experience felt solid and user-friendly enough that I expect to use my purchased package well. If needed, I would reach out to assistance again next time, especially for clarifications as I dive deeper into the software capabilities and updates.