Satisfied overall, but your hours alignment left me guessing
I signed up hoping your software would perfectly match the varied timings I actually work, especially because my schedule shifts week by week. The onboarding flow was smooth and clear, which made it easy to get started without much fuss. The dialer and calling tools operated fairly well during my attempts to connect remotely. However, I noticed the database feature didn’t quite sync seamlessly with the hours I was tracking; it occasionally missed my off-peak calls, which was a little frustrating. The automatic updates kept improving the experience steadily, and your telephonic support was helpful whenever I reached out with questions. Billing and sign-up processes were straightforward with no unexpected delays, so paying for the service felt secure. I appreciate the consistent priority assistance provided, though I wish the software had more refined options to customize working hours to match real-life irregularities. Still, your product fits most of my remote workflow needs effectively, and I will continue using it while hoping future updates address these timing issues.