Satisfied overall but day-to-day felt like a work in progress

Satisfied overall but day-to-day felt like a work in progress

I felt pretty confident by the time I’d done a few weeks of training and daily use. Initially, the onboarding flow was clear, and the first steps to set up the database and dialer promised a straightforward experience. However, as days passed, minor glitches popped up—like occasional slow connections in the calling tool and some delays in database updates. My main reservation was that the training seemed more suited for beginners and didn’t prepare me completely for handling these daily hiccups without reaching out for help. Still, the system’s core is solid, and the occasional disruptions were manageable once I understood how to work around them. It wasn’t perfect, but I found it reassuring more than frustrating overall.