4 out of 54 of 5Verified purchaseSupport and communication
Satisfied feeling with thoda disappointment
Support team expect kiya tha helpful aur responsive milegi, jo aksar hota hai jab hum naye software ke saath kaam karte hain. Actually, jo masaale maine bataye, unka jawab timely mila aur customer service representatives ne professional tone rakha. Par thoda sa confusion hua invoice process mein, kyunki wo thoda different tha jo mention kiya gaya tha sign-up ke time. Communication mein clarity wale point thoda missing tha, jiska asar experience pe hua. Mujhe laga better documentation milegi payment aur usage ke liye, par wo jagah pe thodi kami thi. Baaki sab okay tha, aur main appreciate karti hoon ki phone support kis hisaab se handle hua, especially jab main trainings ko lekar queries karti thi.