Satisfied enough to try again but room for more
I found the training and onboarding process with WFHI to be quite responsive though not perfect. The team promptly answered my questions, which made me feel supported as I was getting started. However, it sometimes felt like I was expected to find answers myself before reaching out. The training materials were well-prepared but occasionally lacked depth in certain areas, so I had to revisit sessions at my own pace. The software itself was user-friendly, and the automatic updates didn’t disrupt my workflow, which was a plus. Sign-up and payment were straightforward with clear invoices, and I didn’t encounter any issues there. Overall, while the experience was good enough that I would consider doing it again, I think a bit more proactive communication or detailed guidance during the onboarding phase would enhance it further. Still, I felt equipped and reasonably confident by the end, so I’d definitely give it another shot, probably expecting similar levels of support and hoping for slightly more interaction in future sessions.