4 out of 54 of 5Verified purchaseSupport and communication
Satisfied but support could be quicker
I ended up feeling quite confident after all interactions with the support team, even though some aspects were slow. They were knowledgeable and patient, which gave me reassurance when I was stuck during onboarding. On the flip side, the wait times made it hard to feel fully settled at first. By the end, I understood the software’s features well, especially the dialer and database tools, which worked consistently. The updates rolled out smoothly but sometimes the new features were hard to grasp without assistance. Overall, the service boosted my confidence, though speeding up responses would make for an even better experience.