Satisfied but Socha tha thoda aur aasaan hoga
Mujhe lagta hai ke overall sales process theek tha, par kuch thodi confusion bhi thi. Pehle mujhe laga tha ki mujhe bahut zyada help ki zarurat padegi pre-purchase mein, lekin actually itna nahi tha. Sales team ne thoda slow response diya kabhi kabhi, jo thoda frustrating tha, especially jab main naya product samajhne ki koshish kar raha tha. Lekin training aur products ke baare mein jo information di gayi thi, woh kaafi detailed thi jiski wajah se mujhe lagta hai main future mein bhi thodi help le sakta hoon agar zarurat hui. Signing up aur payment process straightforward raha, invoices time par mile, aur wo sab accha manage hua. Main thoda aur proactive support ki umeed karta tha sales process mein, lekin overall mujhe lagta hai ke next baar bhi main inse hi madad lene ka sochunga kyunki yeh system mera kaam samajh raha hai aur customer care bhi decent hai.