Satisfied but could use some more independence
Reflecting on my experience with the training and onboarding provided by WFHI, I genuinely feel satisfied. The sessions were comprehensive and covered almost everything I needed to know about the software and the call dialer features. The database integration was explained well enough that I could optimize my workflow to some degree. However, now that I have settled in and used the software for a while, I realize that I might still require support if a more complex update or change is introduced. The training prepared me well but didn't totally cover every edge case, which is understandable given the vastness of the toolset. So while I'd say the initial help was thorough and useful, there's a chance I'll reach out again next time for additional assistance especially with new features or when invoicing setups get updated. Overall, it left a positive impression mostly because of how clear and structured the onboarding was, even if some aspects need follow-up later.