Satisfied but a bit slow to start
I felt pretty good using the WFHI system overall, but getting fully set up took longer than I expected. The initial setup and onboarding tutorial were helpful, but it did drag on through a couple of steps that weren’t entirely clear at first. Calling tools and the dialer worked smoothly once everything was in place. The support team was reachable by phone, though responses weren't always instant, which added a bit of waiting time. The database feature fits well with my workflow and updates seemed automatic and efficient. Signing up and managing invoices were straightforward, but I think the initial communication could be sped up so users can get going faster. Once past the early hurdles, I found it easy to maintain a good working rhythm with the software and training, and I appreciate the priority assistance that was offered when needed. So, I’m pretty happy overall, though a faster start would have made the whole experience more comfortable.