Satisfactory but missing some advanced customization features
Having used several remote workflow tools before, I found WFHI’s software quite straightforward in many ways. The sign-up and invoicing processes were clear and reliable, which I appreciated since it saved me time during initial setup. What stood out positively was their automatic update system, which seemed more seamless compared to my previous experiences where manual updates often disrupted my workflow. However, I noticed it lacked some of the advanced customization options that I was used to, particularly in how the database feature could be tailored to specific needs. Also, while the calling tools and dialer worked well, they didn’t offer quite as much flexibility as other platforms I have used in the past. Despite these small gaps, the training sessions were well conducted and the support team was responsive. Overall, the product met most of my needs, but I do wish the software included a few more personalization features to align better with unique workflows.