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WFHI review

sara process thoda ajeeb laga mujhe

1 out of 51 of 5Unverified experienceBilling and payments

sara process thoda ajeeb laga mujhe

Maine socha tha billing simple aur clear hogi par ye thoda confusing tha mere liye. Jab sign-up kiya toh laga invoice straightforward milega, par kai baar wo expected se zyada complicated lagta tha. Payment process bhi itni smooth nahi thi, kabhi lagta ki charges ko samajhna mushkil ho raha hai. Mujhe nahi pata tha ki auto billing exactly kab hoti hai aur kab support ko call karna chahiye. Phone par support lene ki koshish ki toh thoda wait karna pada aur na koi clear explanation mila toh thoda frustrated hua. Software update ke baad bhi kabhi kabhi invoice details alag dikhte the, jo aur confusion create karte the. Overall, poora billing aur payment ka process mere liye ek ajeeb experience tha, jisme clarity ki bahut jarurat thi. Main expect kar rahi thi ki sab kuch smooth aur easy hoga par mujhe lagta hai ki ismein zyadah improvement ki zarurat hai taki doosre log ko aise confusion na ho.

Maitri RajanPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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