3 out of 53 of 5Unverified experienceSupport and communication
Samjhaya gaya tha theek, par confusion bhi tha
Maine support team ko kaafi bar call kiya jab mujhe dialer setup karna tha, aur unhone kaafi patiently samjhaya ki kaise steps follow karne hain. Jo database ke features the, woh mujhe initially complex lage, toh unhone achhi tarah se guide kiya. Par kabhi-kabhi lagta tha ki instructions itne clear nahi hain, especially jab update process chal raha tha, tab questions ka jawab thoda delayed milta tha. Training manual se mujhe kuch basic concepts samajh aaye, lekin phir bhi kuch cheezein mujhe khud hi discover karni padi. Subscription aur payment process smooth tha, invoices bhi timely mile. Jadi overall bolun, toh support ki wajah se main kaafi cheezein samajh paaya aur use kar paaya, par thoda aur clear hona chahiye tha communication.