Samjhaane mein thoda jhijhak, par overall okay laga yaar
Main pehle support team ko samjhaati hui soch rahi thi ki sab kuch clear milega but kuch cheezein thodi confusing thi. Jab maine call kiya to unhone kaafi patience se bataya ki software ke kuch features ko kaise use karna hai. Lekin kuch baar mein lagta tha ki main jo pooch rahi hoon uska jawab sahi tareeke se nahi mila ya incomplete samjhaaya gaya. Kami yeh thi ki kabhi kabhi basic steps clear nahi hote, jisse thoda frustration hota tha. On the other hand, jab training ke during dialer aur database ka use karwana tha, toh support ne achha guidance diya jo kaafi madadgar tha. Jo automatic updates hote hain, unke baare mein bhi clear info milti thi lekin kabhi kabhi explanation mein technical terms zyada hote the jisko samajhna mushkil tha. Overall, support thoda mixed laga par main yeh appreciate karti hoon ki response time theek tha aur baat cheet friendly thi. Agar thoda aur practical aur straightforward explanation mile, toh experience better hota.