Samajhne mein clarity thi, par thodi confusion baki thi
Maine jab WFHI ka support team se baat ki thi, toh generally explanation achhi thi. Wo simple terms mein samjha rahe the ki software ki different features ko kaise use karna hai. Lekin kabhi kabhi jab main thoda technical sawal puchta tha, toh lagta tha ki thoda unclear ho jata hai, baar-baar phrase repeat hota tha. Call quality bhi theek thi, par button ke functions ko lekar thodi misunderstanding hui thi. Wo dialer aur database ko mix karne ka process agar thoda aur clearly bataya jata toh accha hota. Overall, mujhe lagta hai ki main jyada technical points ke liye thoda aur self-study kar sakta hoon, because onboarding ke dauraan samjhane ki speed thodi fast thi. Lekin mein appreciate karta hoon ki telephonic support timely milti thi aur polite manner mein thi. Last week software update ke baad thoda interface change hua, jiska explanation mujhe odhna pada khud, wo direct support team se nahi mila. Phir bhi, unhone efforts kiye clear communication ke liye, toh main generally satisfied hoon. Agli baar jo kisi ko guide karni ho toh shayad main usse recommend karunga ki wo thoda patience rakhe during explanation before complaining.